INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

All the images provided in the website for each product is the best and approximate as per the description. for our every customers, each orders, we will try our best to make it exactly as per the image. still depend on the circumstances, availability or ingredients, flavors and size variations, slight difference in look may happen. Thanks for the understanding.

Where can I view my sales receipt?

For every successful orders, the customer will get email sales invoice for future references. Even for guest checkout, the sales confirmation invoice will be received to the given email .

How can I return an item?

The conditions for returning an item is mentioned in detail in our term and condition and refund policy. for any damaged or bad product, the customer should inform within 2 hour of delivery. If the damage or any fault found from our side or our delivery services, the item will be recollected and further procedures will be followed as per the refund policy.

How can i make the payment for online orders?

All the order payments can be done through our website payment gateway. we have wide payment options integrated with our payment gateway both domestic and international customers can securely pay online via debit/credit cards, internet banking, UPI or PayPal.

Can I order outside India.?

As of now, our delivery services are limited inside the country only.

Operating & Registered Address :

CAKOLOGIST LLP, Kaniyampal, Mahathmagandhi Road, Kunnamkulam,
Thrissur, Kerala. Pin-680503

Contact Number : 

+91 7510 993366

Contact Email: 

contact@thecakes.in