Terms & Conditions

The following section specifies the terms and conditions for CAKOLOGIST LLP. These terms and conditions are exclusively for use of this website.

1- User Privacy:

CAKOLOGIST LLP respects the privacy of its customers, business partners, employees and job applicants and other visitors to its websites who may choose to provide personal information. It recognizes the need for appropriate protections and management of personal information that you provide to it. This Privacy Statement will assist you in understanding what types of information CAKOLOGIST LLP may collect, how that information may be used, and with whom the information may be shared.

2- Order Placement:

Whenever you are making an online order, you will have to make full payment of your order. The payment can be made through the online payment gateway on our-website.

3- Product Quantity and Design

We have mainly 4 weight category for every cakes, like .5Kg, 1Kg, 2Kg, 3Kg. even though in the weight category, depend on the material used and flavor availability slight more or less weight fluctuations may happen. Also we will try to make as exact shape and design as per the product pictures provided in the website still depend on material availability like fruits and accessories, slight fluctuations may also happen for the look of the final cake compared to the images in the website.

4- Returns:

CAKOLOGIST LLP takes pride in its bakery items and cakes. If you are unhappy with your order and/or purchase, immediately notify CAKOLOGIST LLP (within 2 hours of delivery) of your concern. CAKOLOGIST LLP will consider the concern and if mistake from our side found, the payment will be refunded within 1 day time. All refunds will be provided to the same account/card which the purchase payment has been made by the customer. While returning your merchandise, please must submit the receipt of purchase with you.

5- Decorations and Coloring:

CAKOLOGIST LLP has employed highly skilled decorators who do their best to match any requested color or design. However, their ability to meet your requirements is constrained as they are dealing with icing that can fade do to light and temperature so CAKOLOGIST LLP do not guarantee an exact match. Moreover, due to the nature of drawings, CAKOLOGIST LLP will make its best representation of what is requested but is again limited by the nature of the product. Minor changes may occur in order to fit design to cake/space available. Moreover, copyright images or pornographic images will not be printed. CAKOLOGIST LLP will print images as provided by the client.

6- Deals and Reduce Pricing:

All reduced prices and deals will be offered on first come and first served basis.

7- Shipping:

Under no circumstances, CAKOLOGIST LLP will take any responsibility of problems that may occur during the shipping process. CAKOLOGIST LLP request customer to keep all delivered products in refrigerator. CAKOLOGIST LLP would not take any responsibility of mishandling or any other problem that may take after delivered the product or product which already handover to customer.

In case of any product returns, customer is responsible to make necessary arrangements for shipping and may also make any incidental charges that are to be incurred in this regard.

8- Out of Stock Policy:

In order to ensure that customers receive best quality items, CAKOLOGIST LLP prepares fresh cake items. This leads to stock fluctuation throughout the day. If an item is out of stock for some time, CAKOLOGIST LLP will try to prepare it at its earliest. Just in case, if it is not possible for CAKOLOGIST LLP then it reserves the right to decline any order.

9- Information Sharing:

In connection with customers’ orders, CAKOLOGIST LLP collects, uses and processes personal information of the client. The information received from the client is used only for the purpose of business. This information is used by staff members, vendors, suppliers, shipping companies and other parties as and when required for processing your business orders.

10- Account Information:

 – CAKOLOGIST LLP maintains the http://thecakes.in Website (“Website”)

 – India is our Country of Domicile. The Laws of the Indian Government shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in India

 – We accepts payment by Visa or MasterCard debit and credit cards in INR for its products

– Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website

 – Cardholder must retain a copy of transaction records and Merchant policies and rules

 – User is responsible for maintaining the confidentiality of his account